Privacy Policy

PremiumGBP is operated by Lola Cascade Technologies, based in Okotoks, Alberta, Canada.

Lola Cascade Technologies respects your privacy and is responsible for the personal information processed through PremiumGBP. This Privacy Policy explains what information we collect, why we collect it, how it may be shared, and the choices available to you when using our website and services.

1. Information we collect

Account information

When you create an account, we may collect information such as your name, account credentials, preferred language, and other information required to create and manage your account.

Business information

We collect information you provide about your business and Google Business Profile, including business details, locations, categories, services, website information, profile content, goals, assessment answers, and other materials submitted for analysis.

Generated content

We may store reports, recommendations, written content, images, plans, and other assets generated through PremiumGBP so that you can access and refine them.

Payment information

Payments are processed by an external payment provider. Lola Cascade Technologies does not directly store complete payment card numbers.

We may receive transaction details such as payment status, purchase date, selected product, billing country, and payment-provider identifiers.

Usage and technical information

We may automatically collect limited technical and usage information, including browser type, device type, approximate location derived from an IP address, pages visited, actions taken, error logs, and session information.

Support communications

When you contact support, we collect the information included in your request and any related communications required to assist you.

2. How we use information

We may use personal information to:

• Create, authenticate, and manage accounts
• Provide assessments, reports, recommendations, and generated assets
• Process purchases and confirm access to paid services
• Save progress and provide access to previous results
• Respond to support requests
• Maintain, secure, troubleshoot, and improve PremiumGBP
• Understand product usage and performance
• Prevent abuse, fraud, and unauthorized access
• Meet applicable legal and regulatory obligations
• Send essential service-related communications

Lola Cascade Technologies does not sell or rent personal information.

3. Automated content generation

PremiumGBP may use automated systems and third-party technology providers to analyse submitted information and generate reports, recommendations, written content, images, plans, and other assets.

Information submitted for these features may be transmitted to service providers only as necessary to process the request and provide the requested output.

Do not submit confidential, sensitive, regulated, or third-party personal information unless you are authorized to do so.

Generated content may contain errors or require revision. You are responsible for reviewing content before publishing or applying it to a Google Business Profile or another platform.

4. Service providers

Lola Cascade Technologies may use third-party service providers for functions such as:

• Website and application hosting
• Database storage
• Authentication
• Payment processing
• Automated content generation
• Analytics and performance monitoring
• Error detection
• Customer support
• Security and fraud prevention

These providers may process information only as required to perform services on our behalf and are subject to their own contractual and legal obligations.

Because service providers may operate in different countries, personal information may be processed or stored outside your province, state, or country and may be subject to the laws of those jurisdictions.

5. Cookies and similar technologies

PremiumGBP may use essential cookies and similar technologies to maintain sessions, authenticate users, remember preferences, protect the service, and support payment and account functionality.

We may also use limited analytics technologies to understand how PremiumGBP is used and improve its performance.

Where required, non-essential technologies will be used only after obtaining the appropriate consent.

Blocking essential cookies may prevent parts of PremiumGBP from functioning correctly.

6. How information is shared

We may share information:

• With service providers supporting the operation of PremiumGBP
• When required to complete a transaction requested by you
• When necessary to investigate fraud, abuse, security incidents, or violations of our Terms of Service
• When required by law, regulation, subpoena, court order, or another valid legal process
• In connection with a merger, financing, acquisition, restructuring, or sale of all or part of Lola Cascade Technologies, subject to appropriate confidentiality measures
• With your direction or consent

We do not share personal information with independent advertisers for their own direct marketing purposes.

7. Data retention

We retain account information, submitted business information, generated content, transaction records, and support communications only for as long as reasonably necessary to:

• Provide PremiumGBP
• Maintain legitimate business records
• Resolve disputes
• Enforce agreements
• Prevent fraud
• Meet legal obligations

Some information may remain in backups or records that cannot be immediately removed. This information will remain protected and will not be used for unrelated purposes.

8. Security

Lola Cascade Technologies uses reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, loss, or misuse.

No online service can guarantee absolute security.

You are responsible for protecting your account credentials and should contact support promptly if you believe your account has been compromised.

9. Your choices and rights

Depending on where you live, you may have the right to:

• Request access to personal information associated with your account
• Request correction of inaccurate or incomplete information
• Request deletion of eligible personal information
• Withdraw consent where processing relies on consent
• Ask questions about how information is handled
• Object to or restrict certain uses of personal information
• Request a portable copy of eligible information
• Submit a complaint to an applicable privacy authority

Certain requests may be limited where information must be retained for legal, security, fraud-prevention, transactional, or legitimate business purposes.

To submit a privacy request, use the Contact Support option available on the PremiumGBP website.

We may need to verify your identity before completing a request.

10. Account deletion

You may request deletion of your account through Contact Support.

Deleting an account may permanently remove access to assessments, reports, recommendations, generated assets, and other saved information.

Transaction records and limited operational information may be retained where required for legal, accounting, security, or fraud-prevention purposes.

11. Children’s privacy

PremiumGBP is intended for business users and is not directed to children.

Lola Cascade Technologies does not knowingly collect personal information from children through PremiumGBP.

If you believe that a child has provided personal information, contact support so that the information can be reviewed and removed where appropriate.

12. Third-party websites and platforms

PremiumGBP may link to Google, payment providers, or other external websites and platforms.

Their privacy practices are governed by their own policies. Lola Cascade Technologies is not responsible for the content, security, or privacy practices of third parties.

13. Changes to this policy

Lola Cascade Technologies may update this Privacy Policy to reflect changes to PremiumGBP, technology, legal requirements, or business practices.

The revised policy will be posted on this page with an updated effective date.

Material changes may also be communicated through the website or application where appropriate.

14. Contact

Lola Cascade Technologies is the organization responsible for personal information processed through PremiumGBP.

Lola Cascade Technologies is based in Okotoks, Alberta, Canada.

For questions, privacy requests, account deletion requests, or concerns about this Privacy Policy, use the Contact Support option available on the PremiumGBP website.